Contact Mermaidcat

Hi there! Quick answers to most questions are on our FAQ page — start there.

Need pattern help? Our pattern assistant chat (the little bubble at the bottom of every page) answers questions about sizing, stitches, and techniques instantly, 24/7. If it's something tricky the assistant can't solve, Stacey personally reviews those questions every week and will follow up with you.

If you ordered a pattern, your download links are automatically emailed to you — check your spam/junk folder if you don't see them in your inbox (if you paid with PayPal, they go to that email address). You can also download anytime from the buttons on your order confirmation page.

Best,
Stacey
Founder, Mermaidcat Designs