Privacy policy

Last updated: [11-23-2023]

Welcome to Mermaidcat Designs! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.mermaidcatdesigns.com, use our services, or communicate with us.

Your Agreement: By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Changes to This Privacy Policy: We may update this policy to reflect changes in our practices. The updated version will be posted on our website.

Collection and Use of Personal Information:

  • Information You Provide: This includes basic contact details, order information, and any other details you provide through our Services.
  • Information Collected Automatically: We use cookies and similar technologies, including the Meta Pixel, to collect data about your interaction with our Services, such as device and browser information, IP address, and browsing behavior.
  • Information from Third Parties: We may receive information from third-party service providers who assist in supporting our Site and Services, including payment processing and customer support.

Use of Your Personal Information:

  • To provide, maintain, and improve our products and services.
  • For marketing and advertising, including sending you promotional messages, showing you relevant ads, and utilizing the Meta Pixel for Facebook ad targeting and retargeting.
  • For security purposes and to prevent fraud.
  • To communicate with you, including providing customer support.

Cookies and Tracking Technologies: We use cookies and the Meta Pixel to improve our Site and Services and to understand how users interact with our website. The Meta Pixel helps in measuring the effectiveness of our Facebook ad campaigns by tracking actions such as page views, additions to carts, and purchases.

Disclosure of Personal Information: We may share your information with service providers who assist us in providing the Services, with your consent, or as required by law. We do not sell your personal information.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/e2cef7-2/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/e2cef7-2/privacy_policy).

Your Rights and Choices: Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data.

Security and Retention of Information: We take steps to protect your information but cannot guarantee perfect security. We retain your personal information as needed to provide our Services and comply with our legal obligations.

Contact Us: For any questions or to exercise your rights, please contact us at mermaidcatdesigns@gmail.com

Remember, your privacy is important to us, and we're committed to protecting your personal information while providing you with enjoyable crochet experiences.