Shipping policy

Shipping Policy for Mermaidcat Designs

Overview Welcome to Mermaidcat Designs! Since we specialize exclusively in digital crochet patterns, our shipping process is straightforward and efficient. Here's what you need to know about receiving your digital products:

Digital Delivery:

Instant Download: All our crochet patterns are digital products available for instant download. Once you complete your purchase, you will receive a link to download the PDF file immediately.
Email Links: In addition to the instant download, we will also send a download link to your email address. This ensures you have another way to access your purchased patterns.
No Physical Products: Please note that we do not offer any physical products at this time. All items available on Mermaidcat Designs are digital and delivered electronically.

Accessing Your Digital Patterns:

Direct Download: You can download the patterns directly from our website after your purchase. Look for the download button or link on the order confirmation page.
Via Email: You will receive an email containing a link to download your pattern. If you don't see the email in your inbox, please check your spam or junk folder.
No Shipping Fees: Since our products are digital, there are no shipping fees or wait times. Enjoy immediate access to your patterns!

Support and Assistance:

Download Issues: If you encounter any issues with downloading your pattern, please contact us at mermaidcatdesigns[at]gmail.com. We're here to help ensure a smooth and enjoyable experience.
Customer Service: For any questions or assistance, feel free to reach out to us. We're committed to providing excellent support to our community of crocheters.

Thank you for choosing Mermaidcat Designs for your crochet journey. We hope you enjoy creating with our patterns!