Frequently Asked Questions

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Getting your patterns

How do I receive my crochet pattern after purchase?

After purchasing, you'll get an instant download link right on the order confirmation page โ€” there'll be a link to access your files immediately. Your download links are also emailed to you. Check your spam/junk folder if you don't see the email (if you paid with PayPal, it goes to that email address). Tip: open the links in a web browser, not the Shop app. Still can't find it? Reach out and we'll sort it out.

How To Download Your Crochet Patterns

I lost my files / got a new phone โ€” do I have to buy the pattern again?

Never. Your download links never expire. Just open your original order confirmation email and download again, anytime. If you can't find that email, contact us with your order details and we'll resend your links.

Are pattern updates free?

Yes โ€” all pattern updates are free, forever. If we improve a pattern you already own (new sizes, new variations like the closed-back Dimension, clearer instructions), just re-download it from your original link. You'll never pay twice for the same pattern.

Can I get a printed version of the pattern?

Our patterns are digital downloads only, so there's no shipping and no waiting. Many bestselling patterns include a printer-friendly version without photos.

How do I find my Downloads folder on my iPad or iPhone?

Here's Apple's guide to finding your Downloads folder: https://support.apple.com/en-us/102440

About the patterns

Are your patterns written in US or UK terms?

All of our patterns are written in US terms, with step-by-step photos. If you're unsure about a stitch, search YouTube for the US version (for example, "Crochet How to SC in US terms").

Are the patterns suitable for beginners?

Most of our patterns are advanced-beginner friendly โ€” if you know your basic stitches, you can make them. Every pattern page lists its skill level, so check there first. Our step-by-step photos walk you through the trickier parts.

How do I choose which size to make?

"Bust measurement" means the fullest part of your bust. Our patterns include measure-as-you-go tips throughout โ€” when in doubt, follow the size whose measurements best match yours at each checkpoint, not just the size you'd buy off the rack. If you're between sizes, most makers have better luck sizing up for tops and dresses.

How can I find a similar yarn alternative?

Put the yarn I used into www.yarnsub.com and it will give you a detailed list of alternatives in order of similarity. It's an awesome tool!

Can I use a different yarn weight?

We recommend the specified yarn weight, but if you follow the measure-as-you-go tips, you can experiment with different yarn and hook sizes โ€” you don't have to worry about gauge.

Support & policies

I need help with my pattern โ€” what do I do?

Ask our pattern assistant โ€” it's right in the chat on our website, 24/7. It can help with sizing, stitches, and techniques instantly. If it's something the assistant can't resolve, Stacey personally reviews the tricky questions every week and will follow up with you.

Can I sell items I make from your patterns?

Yes! Feel free to sell your finished creations โ€” please credit Mermaidcat Designs as the pattern designer. Some of our customers have sold their finished Mermaidcat pieces for hundreds of dollars, and you can too.

Is this a physical product?

No โ€” everything in our shop is an instant-download PDF pattern. Nothing physical ships, which means no waiting and no shipping fees.